Big News: Our New Communications Framework Is Here
We’re excited to share that the brand-new Communications Solutions Framework, UOE/DU/TELE/01 is ready to use.
Built specifically for public sector buyers, this framework offers smarter procurement, reliable suppliers, and future-ready communications technology. If you're looking at modernising infrastructure, upgrading telephony, improving connectivity, a one-stop shop for all your communication needs, this framework is right for you.
Why This Framework?
● 10 pre-approved suppliers - trusted, competitive, and ready to deliver
● Fully compliant with UK procurement regulations
● Covers everything you need from unified comms to mobile and connectivity
● Built with flexibility, including hybrid working
● Supported by the brilliant, procurement team here at Dukefield
This isn't a one-size-fits-all framework. It's designed to match real public sector challenges with reliable, scalable solutions.
Four Specialist Lots:
Lot 1 – Unified Communications & Telephony
From VoIP to video conferencing and contact centres, this procurement lot covers:
● Software, hardware, and collaboration tools (e.g., Microsoft Teams, Google Workspace)
● Installation, cybersecurity, training, and remote working support
● Support for hybrid, on-premise, and cloud setups
● Modern telephony platforms (SIP, VoIP), with legacy support where needed
● Omnichannel communication tools integrated into CRM and workflows
Lot 1 is perfect for public bodies looking to streamline communications across platforms and locations.
Lot 2 – Network Connectivity
Everything needed for secure, high-speed connections:
● Fibre, broadband, WAN, VPN, and LAN services
● Network infrastructure: routers, Wi-Fi, internal cabling
● Secure links to data centres and across multiple sites
● Cyber protection via firewalls, filtering, and monitoring tools
● Fully managed services and seasonal flexibility
Lot 2 is the option for organisations needing solid connectivity across buildings, campuses, or regions.
Lot 3 – Mobile Communications
Stay connected anywhere in the UK:
● Handsets, SIMs, airtime, mobile broadband, and data services
● Multi-network SIMs for maximum coverage
● Secure mobile device management and content filtering
● Ideal for remote teams, field staff, and operational resilience
Lot 3 gives you communication coverage without compromise.
Lot 4 – National Communications One-Stop-Shop
Want everything all in one place? This lot brings together everything from Lots 1 - 3, ideal for organisations needing comprehensive, national-scale comms solutions with a single point of contact.
Built-In Expert Support
Every lot includes access to professional services. From strategy reviews and solution design to full project management and cybersecurity. Our suppliers offer:
● Due diligence and solution implementation
● AI integration and consultancy
● Cybersecurity frameworks and disaster recovery planning
● Strategic insight to align with government standards and digital transformation goals
And of course, the Dukefield team is with you at every step. Our experienced, responsive team is here to help you get the most from your procurement.
Ready to Use, Easy to Access
No need for a full tender process. Choose the right lot, select from our pre-vetted suppliers, and get started. Whether you run a mini competition or make a direct award, the framework is designed to be simple, fast, and effective.
Who Can Use the Framework?
The framework is open to all UK public sector organisations such as: local government, NHS trusts and healthcare providers, education (schools, colleges, universities), emergency services, housing associations and charities, third-sector organisations and many more.
Let’s Upgrade Your Public Sector Communications, Together
This framework is part of the Dukefield commitment to smarter, more effective public sector services.
Got questions? Need help getting started?
The Dukefield team is ready when you are. Email: holly.norton@dukefieldprocurement.co.uk